Customer retention
<?xml version="1.0" encoding="UTF-8"?><modsCollection xmlns="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-7.xsd"> <mods version="3.7"> <titleInfo> <title>Customer retention</title> </titleInfo> <name type="personal" usage="primary"> <namePart>Bullock, Clara</namePart> </name> <typeOfResource>text</typeOfResource> <genre authority="marcgt">periodical</genre> <originInfo> <place> <placeTerm type="code" authority="marccountry">gbr</placeTerm> </place> <dateIssued encoding="marc">20210101</dateIssued> <issuance>continuing</issuance> <frequency authority="marcfrequency"/> </originInfo> <language> <languageTerm type="code" authority="iso639-2b">eng</languageTerm> </language> <physicalDescription> <form authority="marcform">print</form> </physicalDescription> <abstract>Now more than ever, maintaining customer loyalty and attracting new customers is fundamental for travel insurers. Clara Bullock takes a closer look the range of methods travel insurers are implementing to keep their customers engaged at this unusual time.</abstract> <note type="statement of responsibility">Clara Bullock</note> <subject> <topic>Satisfacción del cliente</topic> </subject> <subject> <topic>Retención de clientes</topic> </subject> <subject> <topic>Empresas de seguros</topic> </subject> <subject> <topic>Seguro de asistencia en viaje</topic> </subject> <classification authority="">344.3</classification> <relatedItem type="host"> <titleInfo> <title>International Travel & Health Insurance Journal</title> </titleInfo> <originInfo> <publisher>Bristol, UK : Voyageur Publishing & Events Ltd., 2020-</publisher> </originInfo> <identifier type="issn">2055-1215</identifier> <identifier type="local">MAP20200023142</identifier> <part> <text>01/01/2021 Número 240 - enero 2021 , p. 28-29</text> </part> </relatedItem> <recordInfo> <recordContentSource authority="marcorg">MAP</recordContentSource> <recordCreationDate encoding="marc">210119</recordCreationDate> <recordChangeDate encoding="iso8601">20210120180059.0</recordChangeDate> <recordIdentifier source="MAP">MAP20210001574</recordIdentifier> <languageOfCataloging> <languageTerm type="code" authority="iso639-2b">spa</languageTerm> </languageOfCataloging> </recordInfo> </mods> </modsCollection>