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Measuring the strategic readiness of intangible assets

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<namePart>Kaplan, Robert S.</namePart>
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<namePart>Norton, David P.</namePart>
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<abstract>In the following pages, the  author will draw on the concepts and tools of the Balanced Scorecard to present a way to systematically measure the alignment of the company's human, information, and organization capital, without which even the best strategy cannot succeed</abstract>
<note type="statement of responsibility">Robert S. Kaplan, David P. Norton</note>
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<topic>Capital intelectual</topic>
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<text>February 2004 ; p. 52-63</text>
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