Competitive advantage and the value network configuration : making decisions at a Swedish life insurance company

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<title>Competitive advantage and the value network configuration</title>
<subTitle>: making decisions at a Swedish life insurance company</subTitle>
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<title>Long range planning</title>
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<name type="personal" usage="primary" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080282158">
<namePart>Fjeldstad, Oystein D.</namePart>
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<namePart>Ketels, Christian H. M.</namePart>
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<abstract>This article discusses the use of the value network configuration, an alternative to the value chain introduced by authors in response to such concerns about the applicability of the value chain to transaction service structures</abstract>
<note type="statement of responsibility">Oystein D. Fjeldstad and Christian H. M. Ketels</note>
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<topic>Ventaja competitiva</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080570590">
<topic>Seguro de vida</topic>
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<topic>Toma de decisiones</topic>
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<topic>Cadena del valor</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080593483">
<topic>Servicio al cliente</topic>
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<topic>Servicios financieros</topic>
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<topic>Telecomunicaciones</topic>
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<text>Vol. 39, nº 2, April 2006 ; p. 109-131</text>
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