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Customer service innovation

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
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001  MAP20100060513
003  MAP
005  20100719141800.0
008  100716e20100401esp|||p |0|||b|spa d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎922.112
24510‎$a‎Customer service innovation
7730 ‎$w‎MAP20077000291‎$t‎Risk Management Magazine‎$d‎New York : Risk and Insurance Management Society, 1982-‎$x‎0035-5593‎$g‎01/04/2010 Número April - 2010 , p. 74