Bad medicine : managing the risks of disruptive behaviors in health care settings

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      <subfield code="a">In any organization, disruptive behaviors can lower morale, impede operational efficiency, reduce productivity and potentially compromise production capacity and product quality. Most organizations recognize the risks associated with these types of behaviors and take the necessary steps to address then appropriately. You would think that in health care, where the primary product is quality and quantity of life, there would be no exception. Unfortunately, this is not always the case</subfield>
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