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A Robot that can change your mind : how persuasive chatbots might be used in insurance
Recurso electrónico / Electronic resource
Coleção: Artigos
Título: A Robot that can change your mind : how persuasive chatbots might be used in insurance / Srivathsan Karanai MarganAutor: Karanai Margan, Srivathsan ‌
Notas: Sumario: This article explores how chatbots could be designed to persuasively converse with a user to achieve a behavioral change, how persuasive chatbots could support insurance operations, and future possibilities as both conversational and supporting technologies continue to evolveRegistros relacionados: En: Contingencies : American Academy of Actuaries. - Washington : American Academy of Actuaries, 2019-. - 13/09/2021 Año 2021 Número 5 - 2021 septiembre , p. 28-35Materia / lugar / evento: Robots ‌Chatbot ‌Mercado de seguros ‌Comportamiento del consumidor ‌Outras classificações: 1
Direitos: In Copyright (InC)
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